Help & refunds

Report a problem or request a refund.

Tell us what happened and we'll follow up by email.

We'll make it right within 1 business day.

What do you need?

Report a problemDoor, screen or product issue

Request a refundIncorrect or duplicate charge

Request a productSuggest something to stock

Where is the fridge?

Date and time An approximate time is fine.

Last 4 digits of your card Only used to find your charge. Never your full card number.

What happened?

Your email We'll follow up at this address.

We'll make it right within 1 business day and follow up by email.

Write to hello@nanasfridge.com and include the fridge location.